Information about the Delivery:
To fullfil the order takes about 2-9 weeks depends of door design ordered.
If the product is received by you and has transit damage to the outer packaging then this must be noted when signing the carrier’s delivery note or hand held computer. If it is obvious that the whole set has been damaged during transit then you can refuse delivery and ask for a replacement set to be sent.
If when unpacking the goods and within 48 hours of delivery you find that there is a manufacturing fault or missing parts then there is no need to return the full set as you can contact our customer service department and they will send out replacement parts. Claim MUST be notified to RG Doors Ltd within 48 hours of receipt otherwise no responsibility will be accepted by RG Doors Ltd